• Details displayed when checking out.
• For all other orders, the fixed rate is $20.
• Delivery time 3 to 5 working days except for special and/or personalized orders.
• We take into account data such as recent delivery times from the carrier, the craftsman's processing time, and the origin and destination locations of the order.
• We strive to find the best rate to ship your order. Amounts will be adjusted as needed.

• Details displayed when checking out.
• For all other orders, the fixed rate is $20.
• Delivery time 4 to 10 working days except for special and/or personalized orders.
• We take into account data such as recent delivery times from the carrier, the craftsman's processing time, and the origin and destination locations of the order.
• We strive to find the best rate to ship your order. Amounts will be adjusted as needed.

• In accordance with the Consumer Protection Act, all sales are considered final .
• Many of our products are ordered or manufactured especially for you and cannot be returned or refunded.
• Special order or personalized items are non-exchangeable, non-refundable and are final sale.
• All sales will be considered final and we reserve the right to refuse returns or refunds.

Last updated: 05/17/2024

Respecting your privacy is of the utmost importance to briséfer.com, which is responsible for this site.

The purpose of this privacy policy is to explain to you:

How your personal information is collected and processed. Personal information includes any information that can identify you. This includes your first and last name, postal address, email address, location, and IP address;

What are your rights regarding this information;

Who is responsible for processing the personal information collected and processed;

To whom this information is transmitted;

The site's policy regarding cookies.

Collection of personal information

We collect the following personal information:

• First and last name
• Email address
• Phone number
• Mailing address
• Payment Information
• Bank card number
• Card expiration date
• Security code (CVV)
• Cardholder Name
• Billing address
• Accounts and preferences
• Username and password
• Language and design preferences
• Order or interaction history
• Responses to surveys and questionnaires
• Comments, testimonials, reviews
• Content uploaded or shared on the site (photos, videos, etc.)

Contact us if you need more information: info@brisefer.ca

The personal information we collect is collected through the collection methods described below, in the “Forms and Collection Methods” sections and following.

Forms and collection methods

Your personal information is collected through the following methods:

Online forms

• Registration or login forms
• Order or payment forms
• Surveys and questionnaires
• Contact or feedback form
• Subscription to newsletters or alerts

Cookies

• Session cookies
• Persistent cookies
• Third-party cookies
• Tracking cookies
• Supercookies

Web beacons (or spy pixels)

• Tracking pixels
• Conversion pixels

Server Log Analysis

• IP addresses
• Device and browser information
• Session Activities

Web analysis tools

• Google Analytics
• Matomo (formerly Piwik)
• Adobe Analytics
• Other analysis platforms

HTML5 Local Storage

• Web storage (localStorage and sessionStorage)
• IndexedDB

Apis

• Geolocation API
• Media API (photos, videos, microphone)
• Integration API with third-party platforms (e.g. Facebook API for logins)

Browser Plugins and Extensions

• Social Media Integrations
• Share buttons

Browser fingerprint recognition devices

• Use of unique browser characteristics to identify it

Cookieless Tracking Technologies

• ETag (Entity Tag)
• HSTS (HTTP Strict Transport Security) supercookies

Captchas and Human Interaction Tests

Social authentication modules

• Login via Facebook, Google, etc.

Canvas fingerprinting techniques

• Use graphics rendering to uniquely identify a device or browser.

Websockets

Real-time connections between client and server.

• Offline data collection
• QR code scanners
• Events or fairs with registration or paper surveys

We use the information collected for the following purposes:

Improving User Experience

• Content Personalization
• Remembering user preferences
• Adapting design based on user behaviors and preferences

Marketing and Advertising

• Advertising targeting
• Customer segmentation
• Retargeting or advertising retargeting
• Sending marketing emails
• Analysis of the effectiveness of advertising campaigns

Electronic Commerce

• Transaction processing
• Product suggestions
• Shopping cart management

Customer Support

• Support and after-sales service
• Feedback and complaints management
• Improving customer service through feedback

Analysis and Reports

• Website traffic analysis
• Market research
• Sales forecasts and trends

Security and Fraud

• Fraud prevention
• Detection of suspicious activities
• Protection against DDoS attacks

Development of Products or Services

• Identification of new market opportunities
• A/B testing to improve products or services
• Feature Optimization

Social Networks and Content:

• Sharing content on social media
• Analysis of interactions on social networks

Compliance and Regulation

• Compliance with legal obligations
• Response to requests from the authorities

Communication

• Sending newsletters
• Notifications and alerts

Human Resources Management (for internal portals)

• Employee management
• Training and development
• Performance evaluation

Research and Development

• Identification of market trends
• Studies and research for new products or improvements

Partnerships and Affiliations

Sharing data with partners to offer complementary services

Tracking conversions linked to partnerships

• Other uses specific to your business or industry

Log files and cookies

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.

a- Description of the cookies used by the site

This mainly concerns the following information:

Partnerships and Affiliations

• IPv4 version
• IPv6 version

Browser type

• Browser name
• Browser version
• Browser language
• Installed plugins and extensions

Pages visited

• Duration of the visit
• Site navigation path
• Interactions on each page (clicks, scrolls, etc.)

Device Information

• Device type (desktop, mobile, tablet, etc.)
• Operating system and version
• Screen resolution
• Connection type (WiFi, 4G, etc.)

Geolocation

• Country
• Region or State
• City
• Approximate latitude and longitude

Timestamp of visit or interaction

Referrer information (source URL from which the user arrived)

Search engine used and search terms

Cookies and unique identifiers

Network information

Internet Service Provider (ISP)

Connection speed

• Specific actions performed
• Purchase
• Registration
• Downloading content
• Viewing a video or listening to an audio

The use of such files allows us to achieve the following objectives:

Improving User Experience

• Content Personalization
• Remembering user preferences
• Adapting design based on user behaviors and preferences

Marketing and Advertising

• Advertising targeting
• Customer segmentation
• Retargeting or advertising retargeting
• Sending marketing emails
• Analysis of the effectiveness of advertising campaigns

Electronic Commerce

• Transaction processing
• Product suggestions
• Shopping cart management

Customer Support

• Support and after-sales service
• Feedback and complaints management
• Improving customer service through feedback

Analysis and Reports

• Website traffic analysis
• Market research
• Sales forecasts and trends

Security and Fraud

• Fraud prevention
• Detection of suspicious activities
• Protection against DDoS attacks

Development of Products or Services

• Identification of new market opportunities
• A/B testing to improve products or services
• Feature Optimization

Social Networks and Content:

• Sharing content on social media
• Analysis of interactions on social networks

Compliance and Regulation

• Compliance with legal obligations
• Response to requests from the authorities

Communication

• Sending newsletters
• Notifications and alerts

Human Resources Management (for internal portals)

• Employee management
• Training and development
• Performance evaluation

Research and Development

• Identification of market trends
• Studies and research for new products or improvements

Partnerships and Affiliations

Sharing data with partners to offer complementary services

Tracking conversions linked to partnerships

• Other uses specific to your business or industry

When browsing the site, third-party cookies may be stored. Contact us if you need more information: info@brisefer.ca

These sites have their own privacy policies and terms of use that may differ from ours. We encourage you to review the privacy policies and terms of use of these sites.

b- Opposition to the use of cookies by the site

You can object to the recording of these cookies by configuring your browser software.

If you decide to disable cookies, you can continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.

Sharing of personal information

We are committed to not selling or otherwise commercializing the personal information we collect to third parties. However, we may share this information with third parties.

Execution of requests
If you do not want your personal information shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the “Right to object and withdraw” section.

Duration of retention of personal information

The controller of personal data will keep all personal data collected in its website's computer systems under reasonable security conditions for as long as it deems it necessary/reasonable. Contact us if you need more information:

Pierre Gaulin

info@brisefer.com

Hosting of personal information

Our site is hosted by: Shopify whose headquarters are located at the following address:

150 Elgin Street, 8th Floor, Ottawa, Ontario, Canada K2P 1L

The host can be contacted at the following telephone number: +(613) 241-2828

The personal information we collect and process is transferred to the following country(ies):

• Canada

Responsible for processing personal information

Pierre Gaulin

Here is how he can usually be reached during business hours:

Telephone: (514) 892-8324

By email: info@brisefer.com

The person responsible for processing personal information is responsible for determining the purposes and means used for processing personal information.

Obligations of the controller of personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

Right of opposition and withdrawal

You have the right to object to the processing of your personal information by the Site (“right to object”). You also have the right to request that your personal information no longer be included, for example, in a mailing list (“right to opt out”).

In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:

The user must send an email to info@brifeser.com and request it.

Right of access, rectification and deletion

You can view, update, modify or request the deletion of information concerning you, by following the procedure set out below:

The user must send an email to info@brisefer.com and request it.

If you have one, you have the right to request the deletion of your personal space by following the following procedure:

The user must send an email to info@brisefer.com and request it.

Security

The personal information we collect is stored in a secure environment. Our staff are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• Secure Sockets Layer (SSL) protocol
• Identification by username and password
• Two-factor authentication
• Smart cards or physical security keys
• Biometric recognition (fingerprints, facial recognition, etc.)
• Hardware firewalls
• Software firewalls
• Regular scans
• Automatic signature updates
• Real-time protection
• Regular software and system updates
• Data Breach Procedures
• Strictly controlled access to sensitive data

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit information.

Conditions for modifying the privacy policy

This privacy policy can be viewed at any time at the current address

We reserve the right to modify it in order to ensure its compliance with current law.

Therefore, you are invited to regularly consult this confidentiality policy in order to keep yourself informed of the latest changes that will be made to it.

Acceptance of the privacy policy

By browsing the site, you certify that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

Legislation

We are committed to complying with the legislative provisions set out in:

Act to modernize legislative provisions relating to the protection of personal information, LQ 2021, c. 25

Private: Act respecting the protection of personal information in the private sector, CQLR c P-39.1

Personal Information Protection and Electronic Documents Act, SC 2000, c 5.

This policy applies to the sites: brisefer.com